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Withdraw Pay Balance at a Convenience Store

How to withdraw your Pay balance as cash at a CU convenience store.

  1. Select the card you want to withdraw from, then tap the 'Withdraw' button.

    Withdraw Pay Balance at a Convenience Store
  2. Enter the amount to withdraw, then tap 'Next'.

    Withdraw Pay Balance at a Convenience Store
  3. Review the CU convenience store cash withdrawal notice, then tap 'Continue'.

    Withdraw Pay Balance at a Convenience Store
  4. Review the withdrawal details and agree to the terms to proceed.

    Withdraw Pay Balance at a Convenience Store
  5. Tap 'Yes, withdraw!' and enter your security password.

    Withdraw Pay Balance at a Convenience Store
  6. Show the generated barcode to the store clerk to complete the withdrawal. The barcode is valid for about 2 minutes after issuance.

    Withdraw Pay Balance at a Convenience Store

Notes

  • ※ Available only at CU convenience stores.
  • ※ The minimum withdrawal amount is ₩1,000 and the maximum is ₩30,000.
  • ※ A fee is charged along with the withdrawal — it's only possible if your Pay balance is at least the withdrawal amount plus the fee.
  • ※ The barcode is valid for 2 minutes only — if it expires, you'll need to re-authenticate and issue a new barcode.
  • ※ A convenience store cash withdrawal can't be cancelled.
Withdraw Pay Balance at a Convenience Store | NAMANE CARD